What is Social Networking?
Online social networking can be defined as the interaction between other Internet users via a web interface. This usually consists of message boards, photo galleries, contact details, favourite links etc. The purpose is to connect other users with similar tastes, interests or contacts.
What are the Advantages?
Networking 24/7
If this sounds to you like the common business practice of Networking, you would be correct! There is however one fundamental difference, Web based Social networking can be working for you in your absence and twenty four hours a day!
Online Social Networking is a huge phenomena and given the press that websites such as Facebook and MySpace have had, you may be forgiven for thinking that this is for students to pass notes, or to organise their diaries. While this is undoubtedly the case, the potential to use this as a marketing tools has begun to be realised.
The depth of potential for this form of marketing can be seen in the following;
‘84 percent of American Internet users have used the Internet to contact or get information from an online group—more than have used the Internet to read news, search for health information, or to buy something. ‘
src: http://entrepreneurs.about.com/od/onlinenetworking/a/10steponlinenet.htm
Recommendation
Bringing your clients together can have an effect similar to word of mouth recommendation and is also another valuable point of contact. It is also an extremely economical form of direct marketing to advise of new products and services with immediate effect. This is especially true of Sites such as ‘Twitter’ that allow you to send messages directly from your mobile phone to your user base.
Search Engine Results
Use of social networking can often dramatically improve your search engine ranking, with inbound links for social network sites to your website resulting in higher search engine listings, particularly in the case of Blogging (web diaries) where valuable and informative content can drive traffic to your site.
Feedback and Monitoring
Social networking is a two way process and can allow you to obtain important feedback from your users. Monitoring comments posted or messages received, can allow you to respond quickly to address any problems that arise in your business. The resulting effect is a more positive experience for your customers and a higher percentage of recommendation.
Social networking is also being used as an internal communication strategy with companies such as CISCO using facebook to disseminate to its workforce of 1500.
What are the Disadvantages?
The downside of social networking can be the drain on resources that can be required to maintain a strong presence in this area.
Infrequent updates in your social networking posts can effect your readership. If users find there is no new content or information they may drift away. Search engine algorithms pick up on content change and this can lead to poor placement if no new information has been posted.
Conversely, too many posts can lead to frustration in your readership as they struggle to keep up with information overload.
Src: http://www.problogger.net/archives/2008/06/11/what-is-the-ideal-post-frequency-for-a-blog/
How We Can Help
Careful management of these tools is the key.
Stilton Studios are developing a new service to help businesses achieve the best profile in the online social networking and blogging world. We will recommend the most appropriate format for your needs from the wide range of services available, instigate the process if required and maintain regular updates to ensure all is running smoothly.
See Our website for more details…
10 months ago